Shipping Policy
Shipping Information
Shipping times are estimates only and do not guarantee delivery by a specific date. It is our priority to deliver your order accurately and as quickly as possible. We dispatch all orders Monday to Friday, on the same business day or within 1-2 business days from receiving your order. We do not dispatch parcels on weekends or public holidays.
What happens if my delivery takes longer than the estimated arrival time?
Please note that all shipping times are estimates and we cannot guarantee your order will arrive by a specific date. We do our best to ensure prompt delivery, but sometimes delays happen that are out of our hands. Unfortunately, we can't offer refunds or cancellations if your order arrives later than expected.
Where are your products sent from?
All orders are shipped out of our warehouse in Penticton, British Columbia.
Questions?
If you have questions, please contact us, and we will be happy to assist you.